The company is an AI-enabled SaaS platform that identifies customer experience, compliance, and conduct risk patterns from customer and employee conversations.
Currently, there are ~80 million customer-facing employees in the world. Annually, these employees are having ~100 trillion client conversations and each of these conversations have the potential to create an average risk liability of $10 million.
Within a strict regulatory environment, where companies are prone to large fines in the case of non-compliance, companies are forced to manually review these conversations to limit liability.
The company automates this process, reducing risk, time and cost.
Funding
The company is looking to raise a total of $6 million for 20% equity stake in its fast-growing reg-tech business.
Highlights
Highly experienced team. Core team of 4, with 17 further members in dev and ops. The founding team is Ex-Citibank, Ex-IBM Gold Partner, and Ex-Baidu.
Award-winning business. The company received 7 industry awards in 2020 and 2021 such as ‘Best Vendor Solution for Managing Conduct Risk’ at the RegTech Insight Awards.
Tried and tested (with stellar results). The platform has been piloted in a travel insurance call centre. Project Anima exciting helped with their AFSL compliance, reduced costs by 80%, reduced manual review by 70% and reduced complaints by 50%.
Traction. Despite only being founded in 2019, the company has achieved $75,000 in revenue with $500,000 in negotiation and a $2,000,000 pipeline. 50 channel integrations & certified in several marketplaces for global distribution. It provides templates to automate compliance for a number of global regulatory requirements including FINRA, ASIC & FCA.
International presence. The company has already set up offices in Australia, the US and UK and has begun growing their teams and foothold in each respective market.
